Whitepaper · from PayPal
How you can meet customers where they are
Shopping for everyday essentials isn’t what it used to be. Even as customers ask for more, merchants need to make sure they’re providing reliability and ease of use: the very ingredients to effective everyday essentials
- Format
- Whitepaper
- Published by
- PayPal
- Category
- Customer Experience & Engagement
- Added
- 4 Jun 2026
About this whitepaper
Shopping for everyday essentials isn’t what it used to be. Even as customers ask for more, merchants need to make sure they’re providing reliability and ease of use: the very ingredients to effective everyday essentials operations. Crucially, they’re expected to keep up this innovation across two separate streams: the historical in-store experience, and the increasingly important online option.
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